While many service-based companies might offer set rates or project-based pricing, specific industries require a more precise method of tracking their services. Accurately tracking support time or billable hours ensures a company gets fair compensation for every minute of work. It guarantees that clients pay the agreed-upon rate and that the company receives accurate compensation for the effort employees invest in projects on behalf of clients.
At Websults, we recognize the importance of consistency and accuracy in serving our clients. Our goal is to provide professional web solutions to clients across the U.S., which is made possible by upholding our company standards. Tracking time in 6-minute increments allows our team to accurately calculate the time spent on client projects and manage our resources effectively.
Let’s take a closer look at billable support time and the benefits of tracking it in 6-minute increments!
What is Billable Support Time?
Some companies track their support time in billable hours depending on the industry. These billable hours represent an employee’s time working on client projects or services. After recording the time, the company charges its clients based on that time at an agreed-upon hourly rate. Essentially, it’s the number of hours a company charges its clients for the work performed. For example, if two employees work on a web development project for a total of 60 hours each in a month, then the client will receive an invoice for 120 billable hours.
Many professional teams use a billable hours chart to calculate bills and payments for clients and demonstrate the time increments they charge for. Businesses commonly use 6-minute increments in their time tracking. For a clearer understanding, look at Websults’ chart, which tracks the time for all our web development and SEO / digital marketing projects.
Who Uses Billable Hours?
Companies typically use billable hours that require flexibility in their schedules and duties. Tracking support time allows them to ensure accurate and fair compensation for their employees and clients. Some of the most common professions that utilize billable hours include:
- Lawyers
- Digital Agencies
- Web Developers
- Consultants
- Accountants
- Freelancers
A common practice among these professionals, especially lawyers and our team at Websults, is to track support time in 1/10th of an hour or 6-minute increments.
Benefits of Tracking Support Time in 6-Minute Increments
- Easy to Calculate Accurately: A billable hours chart simplifies calculations for the company and the client. With 6-minute increments, invoicing is more accurate and transparent.
- Team Management: Tracking time in 6-minute increments precisely analyzes how efficiently employees work on a project. It helps gauge productivity and determine if employees need to adjust the time spent on each client’s project.
- Company Standard: Maintaining a standard billable support time informs clients about your company’s processes. A visual chart helps clients understand how their bill was calculated, helping to avoid financial discrepancies and build trust between the client and the company.
Web Development Solutions in Tampa | Websults
At Websults, we track our support time in 6-minute increments for efficiency and accuracy. Much like how lawyers log their time, we offer our clients the same precision in tracking billable hours. While some projects have set rates based on size, others may require tracking billable hours due to the workload and project type. During our initial consultation, we are transparent about this to determine what makes the most sense for you.
We collaborate with clients in Tampa and partner with others across the U.S. to tackle web development and digital marketing consulting projects. Our primary goal is to provide our clients a competitive edge in their respective industries. With over 20 years of experience in web development, SEO, and web hosting, our dedicated professionals work closely with clients to bring their website visions to life.
When you partner with Websults, you choose a team that listens closely and delivers exactly what you need to become an industry leader. Contact Websults to discuss options for achieving your web development and SEO goals.
